Privacy & Policy

At Plug Alert we value your privacy as much as you do and have created a comprehensive Privacy Policy that ensures your peace of mind. In the policy below we will educate you on how we intend to collect, store, use, and disclose, your information while on our site. Please familiarise yourself with these items and contact us if you have any questions.

  1. What personal information is collected, and how

    When sign up to receive Plug Alert updates we will record information such as your email address, I.P. address and will add you to our email list.

    When you choose to join our fantastic email newsletter we will record your email address and name (as provided).

    When you contact our support team for assistance with regards to any information on Plug Alert we will record the information provided.

    All such information is also used to improve our service offering, to fulfil your requests and ensure we can contact you when the need arises.

  2. How your personal information is used

    Your personal information is used by Plug Alert to keep you up to date with new information, announcements, relevant updates and other events deemed to be of value to you. You may choose at any time to opt out of receiving communication by following the relevant unsubscribe link.

    When you enter any competitions, giveaways or sweepstakes offered by Plug Alert we will use your personal information to administer such programs.

    We will use your personal information to verify your account information should the need to verify such information arise.

    Plug Alert runs targeted advertisements based on your personal information. Viewing and interacting with such an advertisement is deemed as acceptance that we can assume you meet the targeting criteria used to display the ad.

  3. How we use Cookies

    Plug Alert makes use of cookies and other technologies to assist in recording non-personal statistical information such as how much time is spent reading the content of a certain page, or which banner advertisements receive the most clicks by our users.

    A cookie is simply a non-intrusive, 100% safe, text file stored on your computer by Plug Alert in order to assist us in serving you relevant and valuable content and promotions. Please note each site you visit will drop its own cookie to your computer.

    While this information gives us no insight into you are a person (hence non-personal) it does allow us to serve adverts and other content which based on the information stored by the cookie may be of interest to you. This can include articles, customised advertisements and targeted services.

    You can disable cookies in your browser at any time, however this will reduce the value you can gain in terms of being useful and interesting content. It will also cancel any browser customisations you may have put in place.

  4. How we use your IP Address

    When you visit a website your Internet Protocol (IP) address is shared with the site you are visiting. The information shared includes, yet not limited to, your browser type, your computer language setting, your Internet Service Provider (ISP) and your operating system.

    While this information is non-personal we do treat it with the same level of security and afford it the protection we afford to your personal information.

    It is only used for internal analysis of user trends, so that we can best optimise Plug Alert to offer a superior online experience.

  5. Personal Information disclosure to Third Parties

    Plug Alert does not trade, share, transfer or disclose any of your personal information.

    We do seek to partner with companies who provide services, solutions and promotions we feel will be of value to our customers, in such instances we reserve the right to share your information with these parties. These parties are obligated to protect the privacy your information. These parties have no autonomous right to distribute your information.

    In the event of a merger, reorganisation or sale of Plug Alert we may transfer all recorded personal and non-personal information to all relevant third parties. In this case, Plug Alert will inform users before personal information becomes subject to a different privacy policy.

    We may release your information should we be required to do so by law in order to comply with any legal processes.

    We do not provide any warranty against the use of your information by third party websites linked to, and from, Plug Alert.

    In addition you simply have to contact us to request to be removed from our marketing communications.

    Your personal information is password protected in a secure digital encryption environment.

    We abide by all regulations for the protection of personal information.

  6. General Data Security

    Plug Alert has implemented the necessary and digital and infrastructure security measures at the physical IT and data storage facilities to protect against the loss, misuse and alteration of your information.

  7. Content Conditions

    Due to the realities of maintaining websites and other digital content we cannot guarantee that all content will be accurate at all times.

    For this and other reason Plug Alert reserves the right to adjust and make amendments to the information contained within the site without notice.

    It is worth noting that some services and promotions are subject to regulatory and jurisdictional restrictions, and are therefore not available in all markets.

    The responsibility lies with you to ensure that any information you respond to is currently valid before committing to the required action.

  8. Changes to this Privacy Policy

    Plug Alert has the right to make changes deemed necessary to any aspect of this policy without notification to any user.

    To stay up to date with the policy please be sure to review the policy periodically.